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Sales Support Coordinator (m/f/d) – Europe

Sales Support Coordinator (m/f/d) – Europe, 1. image

About IQI

IQI Trusted Petfood Ingredients is a global supplier of high-quality ingredients to premium pet food producers. These ingredients are derived from natural byproducts of the food chain. IQI oversees the entire value chain and is recognized as a co-creator of trusted premium pet food ingredients. Partner driven, Exceptional, Rock solid and Exploring are the core values of IQI. It is part of the OSI group since 2023.

Our plant in Amersfoort is looking for a Sales Support Coordinator (m/f/d) – Europe. 

What your job includes

  • Support our sales managers by preparing quotes, updating product and pricing information, transmitting orders, and organizing samples
  • Checking inventory availability and coordinating with logistics
  • Respond to customer inquiries and participate in calls, acting as backup when sales managers are unavailable
  • Take ownership of small accounts as an inside sales representative, managing communication, orders, and follow-up
  • Liaise with logistics, finance, and procurement teams to ensure smooth operations and top-tier service
  • Use ERP and CRM systems daily to help the team stay organized, informed, and responsive
  • Occasionally attend industry trade shows
  • Creating internal reports (e.g., order status, sales KPIs)

What we expect from you

  • Bachelor degree preferred, exceptionally experienced candidates without a degree will also be considered
  • Several years of experience in customer service, internal sales, or admin support
  • Strong skills in Microsoft Office, especially Excel
  • Experience with Oracle ERP and Hubspot CRM systems preferred
  • Excellent communicator and team player
  • Highly organized, detail-focused and proactive
  • Customer service mindset with problem-solving ability
  • Mastering the Dutch and English language, both verbally and in writing

What we offer you

We are a company with flat hierarchies, value-based corporate culture and a pronounced customer orientation in a special market. We know that the commitment of our employees is the basis of our success. We therefore support you by quickly giving you responsibility and developing you according to your talents.
  • Sibylle Schneider
  • HR Manager Recruiting